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it would be great if you could actually get suppot contact from this app!

it tells me im in warranty, but no where does it tell me how to contact support????

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    Martin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    14 comments

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      • JoEllen commented  ·   ·  Flag as inappropriate

        It would be nice to be able to reply or add comments to a post in the forum. I see no response from Lenovo on the issue either, so I assume this is a known issue and can not be fixed.

      • SCR commented  ·   ·  Flag as inappropriate

        Support - yes. This orig Win 8.1 now Win 10 gets a stopcode 'Kernel Security Check Failure' once every other week, but Companion hardware check says no problems. Companion also says I nedd a driver update for the card reader and fails on update, but wants to update next time, fails, and around and around.

      • John commented  ·   ·  Flag as inappropriate

        This was supposed to be fixed in February, Here it is mid-July and still can't contact Support. I've never seen something as ridiculous as this.

        I have several issues that need to be addressed - faulty mouse, incorrect number of days in warranty - and can't contact Support.

      • Ron commented  ·   ·  Flag as inappropriate

        agreed on that one!!

        Also I have hardly ever used my earphones. It wont work, I have tried 3 different ones. No where here for help. WTF HP next yoga?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Still can't contact support. When I click on it, it says that the page can't be found.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It has taken almost 24 hrs to complete and is stuck now on 96% and want finish. I want to know if it is not going to finish with the next app. pertaining to locating a connection to Network. I have Road runner for home. How much longer do I leave it open if it is not going to finish. I saved what has downloaded to this point. Don't know what terms of service are! Retired and don't want to spend money on this. I was asked to do the download!!!!!

      • Sam Pak commented  ·   ·  Flag as inappropriate

        I tried download and install webcam driver i failed more than ten times.
        But there is no reason to mention why.

      • Doug commented  ·   ·  Flag as inappropriate

        I agree..I've written three times about all of a sudden my DVD stopped working..one one peep from this company to help me out!!!!!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I tried Lenovo Support and was told it had been incorporated into Companion. But I find no support there! My main problem is that the left click is unreliable. I took it to a shop but no joy. Yoga 2 13

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