Lenovo Companion

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  1. 27 votes
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      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to ignore specific system updates

      The System Update function needs to have the option to ignore a specific recommended or optional update that is being presented.

      11 votes
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        1 comment  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
        started  ·  kbombakbomba responded

        Thank you for your input. The Lenovo Companion Team is aware of this issue and is working on correcting this in a future release of Companion.

        We appreciate your feedback.

        Best Regards,
        The Lenovo Companion Team

      • Quick Optimizer disappears

        I enable the quick optimizer in the companion settings to be put in the tool bar. Any time I open the regular companion, it disappears from the toolbar and needs to be enabled in settings again.

        8 votes
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        • 7 votes
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            1 comment  ·  Support  ·  Flag idea as inappropriate…  ·  Admin →
            started  ·  kbombakbomba responded

            Thank you for your input. The Lenovo Companion Team is aware of issues with our Optimizer feature. We are working to improve the experience. Our apologizes for any inconvenience to you.

            Best Regards,

            The Lenovo Companion Team

          • Systems Updates Fail

            I have Lenovo Companion Version 3.45.1.0 When clicking on Systems Update, previous updates and latest installs do not list. It is as if I never had an update. When checking for Updates, nothing happens for 10 minutes (0%) resulting in my cancelling the update. I recently updated about 7 days ago therefore, a history should exist but it is blank.

            7 votes
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              0 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
              started  ·  kbombakbomba responded

              Thank you for your input. The Lenovo Companion Team is aware of this issue and is working on correcting this in a future release of Companion.

              Best Regards,

              The Lenovo Companion Team

            • Companion Problem

              When I run the optimizer it gets stuck on 32% and will not go past it. The circle swirls as if it's doing something but I can come back hours later and it's still at 32% with hundreds of MB and even GB to clean in some files.It used to run fine and started this problem two days ago

              7 votes
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              • Lenovo Companion Calling My G500 Think Pad!

                I have a Lenovo G500. Why is Companion calling it Think Pad? Why are we all having Lenovo Service Bridge, Lenovo Solution Centre, & Lenovo Companion all in one Computer? Honestly, try to get one good package rather than littering everywhere with applications that at best duplicate each other's functions... It is a waste of time and computer storage.. Regards...

                7 votes
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                • Battery cycle count is stuck at 37

                  Lenovo Yoga 2 Pro 13", windows 10 Family
                  Lenovo companion doesn't seem to recognize the cycle count for my battery, which is a little anoying.
                  My battery also flashes red because I do not have a secondary one.

                  Please fix these little bugs.

                  4 votes
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                  • Ideapad 500s 14ISK

                    System Update shows two critical updates, Battery Gauge and Quick Optimizer. But when I click on Install Update, two failure messages appear and Battery Gauge disappears from Taskbar. First message is "Windows cannot find cmd.exe...." and second message is "Unable to execute file...". I can send screenshots.

                    4 votes
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                      0 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
                      started  ·  kbombakbomba responded

                      Thank you for your input. Please provide additional details including the version number of Lenovo Companion you are using and screen shots so the Lenovo Companion Team can address your issue.

                      Best Regards,

                      The Lenovo Companion Team

                    • Merge Lenovo Nerve Centre on Windows version.

                      Lenovo Nerve Centre is a tool for the Lenovo Legion (Gaming Y) PCs to monitor some of the hardware status like processor, GPU, HDD, Temperature.

                      It can be interesting to be added on Lenovo Companion as a monitoring tool for all Lenovo computers.

                      http://www.thinkwiki.org/wiki/Lenovo_Nerve_Center

                      Regards

                      4 votes
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                        1 comment  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                      • Companion vs Solution system updates

                        Same problem everytime , critical update on Companion App for Solution centre which keeps failing. Surely these updates get tested for compatiablity before been sent out. This is an ongoing issue between Companion and Solution . Lenovo get your act together.

                        3 votes
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                          0 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
                          started  ·  kbombakbomba responded

                          Thank you for your input. The Lenovo Companion team is sorry to hear your have encountered issues with Critical Updates. Will you provide some additional specific information about your issue? What section of Lenovo Companion were you using? The Optimizer or System Update? What version of Lenovo Companion were you using and what OS and machine type?

                          This information will help the team address your issue and improve the application.

                          Best Regards,

                          The Lenovo Companion Team

                        • 3 votes
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                            0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                            started  ·  kbombakbomba responded

                            Thank you for your input. Please provide additional details so the Lenovo Companion Team can address your issue and improve the experience..

                            Best Regards,

                            The Lenovo Companion Team

                          • Bring Back Drust removel tool

                            Bring Back Drust removel tool , in the latest updates u removed it

                            3 votes
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                              2 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                              started  ·  kbombakbomba responded

                              Lenovo Settings can be downloaded from the Windows 10 Store. Key in Lenovo Settings in the search bar.

                              At this time the Lenovo Settings team is planning to include the Dust Removal tool in a future release.

                              Best Regards,

                              The Lenovo Companion Team

                            • Lenovo setting does't contain Battey Convention Mode

                              Me send you Feedback recently that lenovo setting new update does not have battery convention mode check it me using lenovo yoga 3 pro but lenovo convention is not present in new update of lenovo setting. Me also send you screen-shot if you want........any kind of help to improve contact me

                              3 votes
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                              • Provide fix for Companion App

                                At the moment I am unable to update nor remove the Companion App from my Windows 10 PC. The update via Windows store is failing and the app cannot be removed by any means.
                                Therefore a app fix should be provided.
                                The app is not opening anymore.

                                3 votes
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                                  0 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                  started  ·  kbombakbomba responded

                                  Thank you for your input. We apologize for the issue you are having. Please provide additional details including the version number of Lenovo Companion you are using and the machine type so the Lenovo Companion Team can address your specific issue.

                                  Best Regards,

                                  The Lenovo Companion Team

                                • 2 votes
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                                    2 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bug Fixes /Add RAM Specs under Accessories

                                    In Win10 the App asks over and over to install System Interface !!

                                    Please fix.
                                    It would be nice to see the RAM specs under accessories too.

                                    2 votes
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                                      0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Hardware Scan

                                      Hardware Scan doesn't finish on my Yoga 2 13.

                                      2 votes
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                                        1 comment  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 2 votes
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                                        • How to solve the problem of failure to update Lenovo Companion OneKey Recovery Error!! The product definition file lost.

                                          How to solve the problem of failure to update Lenovo Companion OneKey Recovery Error!! message "The product definition file lost."
                                          My Laptop is Lenovo IdeaPad Z51-70 Intel Core i7
                                          Win 10 Home Ver.1607
                                          System 64-bit OS, x64 based procesor

                                          2 votes
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                                            Hey Masroor,

                                            Here is the official links hosted on Lenovo to help fix this issue. First run the clean tool and then run the full install of version 8.1 to update your software.

                                            Clean tool:
                                            filedownload.lenovo.com/ideapad/windows/app..

                                            OKR installation package (this is version 8.1.0.4706 for win10) :
                                            filedownload.lenovo.com/ideapad/windows/app..

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