Lenovo Companion

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  1. 4 votes
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      0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  kbombakbomba responded

      Thank you for your input. Please provide additional details as to what does not work so the Lenovo Companion Team can address your issue and resolve it..

      Best Regards,

      The Lenovo Companion Team

    • Co trzeba zrobić, żeby POZNAJ LENOVO było po polsku? (How do to DISCOVER LENOVO was in Polish - the default system language?)

      Co trzeba zrobić, żeby POZNAJ LENOVO było po polsku? (How do to DISCOVER LENOVO was in Polish - the default system language?)

      2 votes
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        0 comments  ·  Home Page  ·  Flag idea as inappropriate…  ·  Admin →
        under review  ·  kbombakbomba responded

        Thank you for your input. Will you provide additional information so the Lenovo Companion team can support your request?

        Best Regards,

        The Lenovo Companion Team

      • How do I opt out of the annoying advertisements, like the "Lenovo Rewards" messages?

        How do I opt out of the annoying "Lenovo Rewards" and other related advertisements? I have "What's New" and "Apps to Discover" turned off in the "customize companion" settings, but I'm still getting annoying promotions like this.

        30 votes
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          8 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →

          Hello,

          Thank you all for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

          Sincerely,

          The Lenovo Companion Team

        • Provide a way to disable Lenovo Rewards notifications

          Provide a way to disable Lenovo Rewards notifications, for those of us who are not interested.

          86 votes
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            31 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

            Hello,

            Thank you all for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

            Sincerely,

            The Lenovo Companion Team

          • Stop junk notifications

            If I get one more "promotion" in the Notifications, I *will* uninstall this piece of junk. I am NOT interested in getting blasted with your "monthly giveaways" or any other advertising, it is utterly annoying.

            31 votes
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              7 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              Thank you for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

              Sincerely,

              The Lenovo Companion Team

            • Optimizer no longer cleans PC since last update

              Ever since last optimizer software update posted by Lenovo, the optimizer no longer cleans anything from PC. I actually tested this by making a bunch of temporary files and still it finds nothing always.

              Whatever you did to "fix" this clearly didn't work. Revert to the old optimizer pc cleaner or please fix this so that it cleans the pc again.

              3 votes
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                0 comments  ·  Optimize  ·  Flag idea as inappropriate…  ·  Admin →

                Hey Marshall,

                PC Cleanup still removes cached files and temporary windows files. We no longer remove files from the Download section due to customer complaints that it removed their entire history of files.

                Thanks,
                James

              • Lenovo Companion v3.59.1.0 Hardware Scan Fails to Complete

                Lenovo Companion v3.59.1.0 Hardware Scan fails to 100% complete. The scan reaches the storage tests and cycles testing repeatedly over the disks again and again. It repeatedly restarts storage testing at around 69% complete. This is the second time I've observed the behavior since the app update. Previous versions seemed to complete correctly (on or about 9-30-2016.) This behavior is occurring on a T450 with Windows 10 pro, version 1607, OS build 14393.187

                System Model 20BVCTO1WW
                System Type x64-based PC
                System SKU LENOVO_MT_20BV_BU_Think_FM_ThinkPad T450
                Processor Intel(R) Core(TM) i5-5300U CPU @ 2.30GHz, 2295 Mhz, 2 Core(s), 4 Logical Processor(s)
                BIOS Version/Date…

                8 votes
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                  under review  ·  kbombakbomba responded

                  Thank you for your input and system information. The Lenovo Companion engineers will investigate this issue for a resolution. Thank you for your patience.

                  Best Regards,

                  The Lenovo Companion Team

                • Add Fan Dust removal into companion

                  Add Fan Dust removal into companion cause on windows 10 pro i can't run acpidriver.exe downloaded from lenovo support centre (i click it and nothing happens)

                  25 votes
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                    0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                  • Turning off Lenovo Companion notifications should be easier

                    Turning off Lenovo Companion notifications should be easier

                    4 votes
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                      3 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                    • How to Turn Off Conserve Mode without Lenovo Settings

                      Hello

                      I'm stuck on 60% battery, i turned on conserve mode while lenovo settings was working properly, now i have the "update lenovo system interface driver...." problem, i can't get beyond the 60%,

                      Its a lenovo miix 700, a 2 in 1 which i would like to bring on travel without bringing the charger, thus i would like it to charge to 100% so i wont worry too much about the battery.

                      Is there any way? registry? bios? to turn off the conserve mode outside of lenovo settings? i guess i can use a hack of some sort until this…

                      15 votes
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                        under review  ·  kbombakbomba responded

                        Thank you for your input. The Lenovo Companion Team will review your issue with the appropriate team and provide feedback regarding a solution.

                        Best Regards,

                        The Lenovo Companion Team

                      • lenovo solution center not working

                        this not an idea. this is a complaint ... lenovo solution center is not working

                        5 votes
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                          0 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                        • why has my fan dust remover disappeared

                          why has my fan dust removal disappeared

                          11 votes
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                            0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                            under review  ·  kbombakbomba responded

                            Thank you for your input. The Dust Fan function was removed from Lenovo Companion. Work is underway to include this function in our Lenovo Settings application in the near future.

                            Best Regards,

                            The Lenovo Companion Team

                          • 1 vote
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                              0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                            • IT WOULD BE NICE TO BE ABLE TO CONTECT SOMEONE BY PHONE OR CHAT ROOM WITH PROBLEMS. I REALIZE THAT GETTING PEOPLE WITH THE KNOWLEDGE ABOUT Y

                              IT WOULD BE NICE IF YOU HAD A PHONE # OR EVEN BETTER A CHAT ROOM WHERE YOU COULD CAT WITH SOMEONE AND MABY FIX YOUR PROBLEM INSTEAD OF SENDING A EMAIL AND NEVER GETTING A ANS TO YOUR QUESTION

                              0 votes
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                                0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  System Health  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  I’d like to understand more about your problem that you’re having. You’re saying that you have a USB port and your headphone jack that neither work? What machine do you have and how old is it?

                                  Thanks,
                                  James

                                • System Update needs tgo provide an error code when it fails to work.

                                  My System Update recently stopped installing updates. It will inform me what updates are available, and allow me to sewlect them for installation. They download and System Update immediately issues the message the updates failed to install. No reason, no error code.

                                  I tried uninstalling System Update and reinstalling it. Same problem.

                                  The suggested solution has been to reset my system to factory defaults and reinstall all my applications and data. This once difficult process has gotten even more difficult since Microsoft remove Easy Transfer. Offloading all my data, and making certain I've gotten all it, has just become more…

                                  14 votes
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                                    3 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi everyone,

                                    I am aware of the issues that everyone has been having. We are releasing a large update around 1/27 for the Companion application and the system interface driver that will hopefully resolve the last of these issues.

                                    Please stay tuned and make sure you get these updates near the end of the month.

                                    Thanks,
                                    James

                                  • Lenovo system update finds the constantly the same updates even (which are only a few of the updates released for the X1 Yoga on your site)

                                    Lenovo system update constantly finds the same updates, even though I've already installed said updates. Another problem is that even the updates it does find are only a small part of the updates released for the X1 Yoga on your site. My product number is 20FQ000QUS

                                    3 votes
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                                    • Running Update tool give error >> UpdateTool_CS13_WS_ver2_30_000.exe Not Found

                                      Fix error - Windows cannot find UpdateTool_CS13_WS_ver2_30_000.exe

                                      3 votes
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                                        0 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  kbombakbomba responded

                                        Thank you for your input.

                                        Please provide your machine type and version of Lenovo Companion you are using so we may support your concern.

                                        Best Regards,

                                        The Lenovo Companion Team

                                      • benchmark history

                                        It would be very good if you had an app which could measure a benchmark of performance when the computer was new. I Suggest that the benchmark could show things like boot time, responsiveness, speed to load apps. Over time you could see how the benchmark changed as you installed new apps, etc. If there was a utility app that kept a registry of which apps were installed and on what date, then the user could possibly uninstall apps that are slowing things down.

                                        1 vote
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                                          0 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                          under review  ·  kbombakbomba responded

                                          Thank you for your feedback. The Lenovo Companion team appreciates your recommendation and interest in improving the application. Your idea will be evaluated for implementation.

                                          Best Regards,

                                          The Lenovo Compainion

                                        • would be nice if somewhere, anywhere, you could find out which hardware is upgradeable and which products are compatible

                                          would be nice if somewhere, anywhere, you could find out which hardware is upgradeable and which products are compatible

                                          2 votes
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                                            0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                                            under review  ·  kbombakbomba responded

                                            Thank you for you input.

                                            Have you tried running the System Update tool in Lenovo Companion? If so, did you receive an error message?

                                            Please let us know what machine type you are using and what version of Lenovo Companion you are using so we can address your question directly..

                                            Best Regards,

                                            The Lenovo Companion Team

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