Lenovo Companion

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  1. Provide a way to disable Lenovo Rewards notifications

    Provide a way to disable Lenovo Rewards notifications, for those of us who are not interested.

    86 votes
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      31 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,

      Thank you all for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

      Sincerely,

      The Lenovo Companion Team

    • System Health could include a registry and disk cleaner.

      Lets put everything useful in one place.

      68 votes
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        15 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
      • it would be great if you could actually get suppot contact from this app!

        it tells me im in warranty, but no where does it tell me how to contact support????

        61 votes
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          10 comments  ·  Flag idea as inappropriate…  ·  Admin →

          During the current development cycle, we are revamping the support page to give out country specific contact information as well as direct linkage to the right channels.

          Please stay tuned as this will roll out at the end of February 2017.

          Thanks,
          James

        • System Update does report available driver updates

          I have repeatedly tried to use the "system update" function of the Lenovo Companion tool. I have received some software updates this way, but it doesn't seem to report newer drivers -- even when several are published on the Lenovo support site when I check there. I was hoping that System Update would automate driver updates, but it hasn't for me.

          46 votes
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            2 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
            planned  ·  kbombakbomba responded

            Thank you for your input. The Lenovo Companion Team is continually looking at ways to improve the features and function of the application. Regarding System Update, we are working with the Lenovo Support team to better integrate on driver updates.

            The Lenovo Companion Team appreciates your feedback.

            Best Regards,

            The Lenovo Companion Team

          • Asking me to log into Lenovo ID, already logged in

            I would love to enter your giveaways, but cannot, since Companion doesn't recognize that I am, in fact, logged into my Lenovo ID. When I click "Log in", it opens Windows Store, as if to try to get me to install the ID app (which I already have). Clicking the "Launch" button there shows me I'm already logged into Lenovo ID.

            36 votes
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              12 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
            • Stop junk notifications

              If I get one more "promotion" in the Notifications, I *will* uninstall this piece of junk. I am NOT interested in getting blasted with your "monthly giveaways" or any other advertising, it is utterly annoying.

              31 votes
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                7 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

                Hello,

                Thank you for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

                Sincerely,

                The Lenovo Companion Team

              • How do I opt out of the annoying advertisements, like the "Lenovo Rewards" messages?

                How do I opt out of the annoying "Lenovo Rewards" and other related advertisements? I have "What's New" and "Apps to Discover" turned off in the "customize companion" settings, but I'm still getting annoying promotions like this.

                30 votes
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                  8 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello,

                  Thank you all for your feedback. We are sorry to hear that you are frustrated with the frequency of the messages that you are receiving from our application regarding our monthly giveaway program. We are constantly working to improve our software, so your feedback is very important to us. I wanted to let you know that we are currently in the process of creating a way for users to turn off messages that they do not have any interest in seeing repeated in the future. This would hopefully help alleviate the issue that you are currently experiencing. If you have any additional feedback or comments please send us an email at askcompanion@lenovo.com. Thank you once again for your feedback and we look forward to improving your experience.

                  Sincerely,

                  The Lenovo Companion Team

                • Add Fan Dust removal into companion

                  Add Fan Dust removal into companion cause on windows 10 pro i can't run acpidriver.exe downloaded from lenovo support centre (i click it and nothing happens)

                  25 votes
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                    0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                  • 22 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 21 votes
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                        2 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
                        started  ·  kbombakbomba responded

                        Thank you for your input. There is currently a requirement for the System Update section of Companion to hide none critical updates. Look for this improvement in a future release of Lenovo Companion.

                        Best Regards,

                        The Lenovo Companion Team

                      • If Companion was meant to subsitute Lenovo Solution Center, it was badly conceived

                        Ever since I upgraded to Win10 from Win 7, I have issues that Lenovo has not addressed....

                        1. My fingerprint software reader is malfunctioning, I get a pop-up on starting the system that requests my password, after inputting password, it asks me if I would like to register fingerprints, which I already did. If I try to, then it says "sensor cannot be reached"

                        2. Lenovo Solution Centre has started continually providing me with Alerts saying that I need to perform a windows update even though it is up to date

                        3. I am also getting an alert that F5521gw…

                        20 votes
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                          2 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                        • rewards fails to notice my login

                          LENOVO ideapad 110 I click the link to login when it says I need to to access the rewards section but it just keeps pulling up the store app and the rewards will not let me access it. I tried logging in on the Lenovo id section and I've been logged in on the computer the whole time

                          19 votes
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                          • What happened to the "optimize" feature in Lenovo companion? The thing that cleared cashe? I miss that feature.

                            Where did the Optimize feature go from Lenovo Companion? I used that all the time to clear cashe and keep my computer running at peak.

                            I want it back, please help.

                            17 votes
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                              2 comments  ·  Optimize  ·  Flag idea as inappropriate…  ·  Admin →
                            • Can't sign in to Companion App

                              Click on Sign In on Companion App and it takes me to the MS Store to install the Lenovo Account Portal...which is already installed and signed in on this device. Shouldn't the Companion App see that I'm signed into the Account Portal?

                              16 votes
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                                4 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                              • How to Turn Off Conserve Mode without Lenovo Settings

                                Hello

                                I'm stuck on 60% battery, i turned on conserve mode while lenovo settings was working properly, now i have the "update lenovo system interface driver...." problem, i can't get beyond the 60%,

                                Its a lenovo miix 700, a 2 in 1 which i would like to bring on travel without bringing the charger, thus i would like it to charge to 100% so i wont worry too much about the battery.

                                Is there any way? registry? bios? to turn off the conserve mode outside of lenovo settings? i guess i can use a hack of some sort until this…

                                15 votes
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                                  under review  ·  kbombakbomba responded

                                  Thank you for your input. The Lenovo Companion Team will review your issue with the appropriate team and provide feedback regarding a solution.

                                  Best Regards,

                                  The Lenovo Companion Team

                                • 14 votes
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                                    5 comments  ·  System Update  ·  Flag idea as inappropriate…  ·  Admin →
                                  • System Update needs tgo provide an error code when it fails to work.

                                    My System Update recently stopped installing updates. It will inform me what updates are available, and allow me to sewlect them for installation. They download and System Update immediately issues the message the updates failed to install. No reason, no error code.

                                    I tried uninstalling System Update and reinstalling it. Same problem.

                                    The suggested solution has been to reset my system to factory defaults and reinstall all my applications and data. This once difficult process has gotten even more difficult since Microsoft remove Easy Transfer. Offloading all my data, and making certain I've gotten all it, has just become more…

                                    14 votes
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                                      3 comments  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi everyone,

                                      I am aware of the issues that everyone has been having. We are releasing a large update around 1/27 for the Companion application and the system interface driver that will hopefully resolve the last of these issues.

                                      Please stay tuned and make sure you get these updates near the end of the month.

                                      Thanks,
                                      James

                                    • why has my fan dust remover disappeared

                                      why has my fan dust removal disappeared

                                      11 votes
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                                        0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  kbombakbomba responded

                                        Thank you for your input. The Dust Fan function was removed from Lenovo Companion. Work is underway to include this function in our Lenovo Settings application in the near future.

                                        Best Regards,

                                        The Lenovo Companion Team

                                      • Disable Lenovo rewards notifications.

                                        Provide the ability to disable Lenovo rewards notifications. This is a very annoying and frequent popup that could disrupt important meetings or presentations. I find it hard to believe there is no disable notification option for this.

                                        11 votes
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                                          0 comments  ·  Feature/Function  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to ignore specific system updates

                                          The System Update function needs to have the option to ignore a specific recommended or optional update that is being presented.

                                          11 votes
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                                            1 comment  ·  Improvement Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
                                            started  ·  kbombakbomba responded

                                            Thank you for your input. The Lenovo Companion Team is aware of this issue and is working on correcting this in a future release of Companion.

                                            We appreciate your feedback.

                                            Best Regards,
                                            The Lenovo Companion Team

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